Privacy Policy

This privacy policy is applicable to the ISD Mate application (hereinafter referred to as “Application”) for mobile devices which was developed by ISD Company Ltd (hereinafter referred to as “Service Provider”) as a free service. This service is provided “AS IS.”

User Provided Information

The Application collects certain personal information when you use it. The personal information collected is limited to your email address which serves as your User Identifier. This information is necessary to use the functionality of the Application. Registration with the Service Provider is required to access the features of the Application.

Automatically Collected Information

The Application may collect certain information automatically; however, the only data collected is crash and diagnostic data which contains anonymous data only. This data is used to enhance performance and troubleshoot issues within the Application.

Does the Application collect location information of the device?

This Application does not gather any information about the location of your mobile device.

Do third parties see and/or have access to information obtained by the Application?

This Application does not transmit any data to external services.

Opt-out rights

There are no opt-out options. By agreeing to this Privacy Policy and installing the Application, you are consenting to the usage of your personal information as described herein.

Data Retention Policy

We only keep your personal information for as long as we have an ongoing legitimate business need to provide our service. Thereafter, we will delete it. Automatically collected information is always stored in anonymized form. Some of User Provided Data, such as email address, is required for the proper functioning of the Application.

Security

The Service Provider is committed to safeguarding the confidentiality of your information. The Service Provider provides administrative, technical, and physical safeguards to protect the information processed and maintained. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information and to help ensure that your data is safe, secure, and only available to you and to those with authorized access.

Children

The App is not directed to children, and we do not knowingly collect personal data from children.

Changes

This Privacy Policy may be updated from time to time for any reason. The Service Provider will notify you of any changes by updating this page with the new Privacy Policy. You are advised to consult this Privacy Policy regularly for any changes as continued use of the Application is deemed as approval of all updates. This Privacy Policy is effective as of 2024-10-01.

Your Consent

By using the Application, you consent to the Service Provider processing your information as outlined in this Privacy Policy. “Processing” includes the collection, storage, deletion, and usage of information as described herein.

Contact Us

If you have any questions regarding privacy while using the Application or have questions about the practices outlined in this Privacy Policy, please contact the Service Provider via email at isdmate.feedback@isd.dp.ua.